TERMS & CONDITIONS
These Terms and Conditions ("Agreement") govern the relationship between Adrenaline Engineering ("AE") and its customers ("Customer" or "You") in connection with the purchase and use of our motorcycle suspension products and services. By placing an order or using our products and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding with any transaction.
1. Product Orders
1.1 Order Placement: You may place an order for our motorcycle suspension products and services through our website, authorized dealers, or by contacting our customer service team directly.
1.2 Pricing: Prices for our products and services are subject to change without notice. The prices listed on our website or provided by our dealers at the time of purchase will be applicable.
1.3 Payment: Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit cards, electronic funds transfer, and other methods as specified on our website or by our authorized dealers.
2. Shipping and Delivery
2.1 Shipping Times: We will make every effort to ship your order within the timeframe specified on our website or by our customer service team. However, shipping times may vary depending on product availability and location.
2.2 Shipping Charges: Shipping charges are calculated based on the shipping destination, weight, and dimensions of the product. These charges will be clearly communicated to you at the time of purchase.
2.3 Delivery: The risk of loss and title for products pass to you upon our delivery to the carrier. Please inspect your order upon delivery and report any damaged or missing items to us immediately.
3. Returns and Exchanges
3.1 Return Policy: We reserve the right to accept or deny returns for eligible products at our discretion within 30 days of delivery. Please refer to our Return Policy, available on our website or provided by our customer service team, for detailed instructions on how to request a return.
3.2 Warranty: Our products are covered by a limited warranty. The terms and conditions of the warranty are specified in a separate warranty document, available on our website or provided with your product.
4. Customer Responsibilities
4.1 Use of Products: You agree to use our motorcycle suspension products and services in accordance with their intended purpose and any instructions provided by the Company.
4.2 Maintenance: Proper maintenance and care of our products are essential to their performance and longevity. Please follow the maintenance guidelines provided with your product or on our website.
5. Limitation of Liability
5.1 Disclaimer: Adrenaline Engineering shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products and services, even if advised of the possibility of such damages.
5.2 Indemnification: You agree to indemnify and hold Adrenaline Engineering, its employees, and affiliates harmless from any claims, losses, or liabilities arising from your use of our products and services.
6. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Minnesota, without regard to its conflict of law principles.
7. Modification of Terms
Adrenaline Engineering reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
8. Contact Information
For any questions or concerns regarding these Terms and Conditions or our products and services, please contact us at lindsey@adrenalineengineering.com.
By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments